Tele-MANAS vs iCall vs AASRA — which Indian helpline should I call first?
Answered by Dr. Nitnem Singh Sodhi · Mental Health Counsellor, Neuropsychologist & Psychotherapist · Updated 2026-04-19
Short answer
For a 24×7 free first call in any Indian language, dial Tele-MANAS at 14416 — it is government-run and the most broadly trained line. For longer counselling-style support during daytime hours, call iCall at 9152987821. For active-crisis or suicide-risk support overnight, AASRA at 9820466726 and Vandrevala at 1860-2662-345 are both 24×7.
Tele-MANAS — start here
Number: 14416 (or 1800-891-4416). Hours: 24×7. Cost: free. Languages: 20+ Indian languages. Run by the Government of India through NIMHANS. Best for: a first call when you are unsure what is wrong, when you need triage in your own language, or when you need a free option for a family member who cannot afford private care. Counsellors are trained to escalate to district mental-health programmes if needed.
iCall — for slower, deeper conversations
Number: 9152987821. Hours: Mon–Sat, 8am–10pm. Cost: free. Operated by TISS, Mumbai. Best for: ongoing emotional support, relationship distress, identity questions, or longer conversations that aren't acute crises. Counsellors are typically trained psychologists; sessions can be longer than helpline norms.
AASRA and Vandrevala — for overnight crises
AASRA: 9820466726, 24×7. Vandrevala Foundation: 1860-2662-345, 24×7. Both have strong experience with active suicide risk. If it is 2am and the situation is acute, either of these is the right call. Do not call once and hang up — stay on the line until you have a plan for the next eight hours.
When to bypass helplines and go to a hospital
If a person has taken an overdose, has injured themselves, or is in immediate physical danger, the helpline is not the right tool. Call 112 (national emergency) or take them to the nearest hospital with a psychiatry department. Most tier-1 city government hospitals have 24×7 psychiatric emergency services.
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